--- title: "Cancellation policy | Fast Track Driving Lessons" description: "Notice periods for cancelling or rescheduling driving lessons and intensive courses, and what happens when your instructor has to cancel." lang: en json-ld: | [ { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://fasttrackdrivinglessons.co.uk/#organization", "name": "Fast Track Driving Lessons", "url": "https://fasttrackdrivinglessons.co.uk/", "email": "info@fasttrackdrivinglessons.co.uk", "areaServed": "GB", "description": "Intensive driving courses and driving lessons across the UK with DVSA-approved instructors." }, { "@type": "WebSite", "@id": "https://fasttrackdrivinglessons.co.uk/#website", "url": "https://fasttrackdrivinglessons.co.uk/", "name": "Fast Track Driving Lessons", "publisher": { "@id": "https://fasttrackdrivinglessons.co.uk/#organization" }, "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://fasttrackdrivinglessons.co.uk/search?q={search_term_string}" }, "query-input": "required name=search_term_string" } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://fasttrackdrivinglessons.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Cancellation policy" } ] } ] --- Get an exclusive 15% off - Offer ends next week! [![Fast Track Driving Lessons](/assets/fasttrack-logo-360-B6kGRO06.png)](/) [Log in](/theory/account)[Get me driving](/course-recommender)Menu [Our Courses & Prices](/courses) [Driving Lessons](/driving-lessons) [Areas We Cover](/driving-lessons-in) [Learner Hub](/learn) [Theory Test](/theory) Legal # Cancellation policy Instructor time is booked out in blocks, so notice matters. Here is exactly what happens when a lesson, a course or a test needs to move. 1. [Home](/) 2. / Cancellation policy Last updated 4 August 2026 ## 1\. Cancelling or moving individual lessons - More than 48 hours' notice: rescheduled free of charge, subject to instructor availability. - 24 to 48 hours' notice: rescheduled where we can, otherwise charged at 50% of the session. - Less than 24 hours' notice, or not turning up: charged in full, because the slot cannot be resold. - Genuine emergencies, illness with reasonable evidence and bereavement are handled case by case — tell us as soon as you can and we will be fair about it. ## 2\. Cancelling a whole course Course cancellations are refunded on the sliding scale set out in our refund policy. Tell us in writing as early as you can: the earlier the notice, the more of your money comes back. ## 3\. Pausing instead of cancelling If life gets in the way, you can pause a course rather than cancel it. Unused hours are held for 12 months from your original start date and can be resumed with the same instructor where possible, at no extra cost. ## 4\. When your instructor cancels Instructors are people with cars, so illness and breakdowns happen. Where a booked session is cancelled by us or your instructor, we reschedule it at no cost, or refund those hours if we cannot rearrange within a reasonable period. You are never charged for a session we could not deliver. ## 5\. Weather, DVSA changes and cancelled tests If the DVSA cancels your practical test for weather or operational reasons, it rebooks the test and refunds or transfers the fee under its own rules. We move your remaining hours to fit the new date at no charge. Lessons are only cancelled for weather when conditions are genuinely unsafe. That decision rests with your instructor, and a weather cancellation is always rescheduled free. ## 6\. How to cancel Cancel or move a lesson directly with your instructor and confirm it by emailing info@fasttrackdrivinglessons.co.uk so it is on the record. Course-level cancellations must come to us by email — a message to your instructor alone does not cancel a course. ## Contact MH Cancellations Ltd, Suite 9, Silk House, Park Green, Macclesfield, England, SK11 7QJ. Company number 11921914. Email info@fasttrackdrivinglessons.co.uk. 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Registered in England & Wales, company number 11921914. ## Registered office Suite 9, Silk House, Park Green, Macclesfield, England, SK11 7QJ ## Contact [info@fasttrackdrivinglessons.co.uk](mailto:info@fasttrackdrivinglessons.co.uk) We reply to all enquiries within 24 hours. Independent of the DVSA and DVLA. - [Privacy policy](/privacy-policy) - [Cookie policy](/cookie-policy) - [Terms and conditions](/terms) - [Refund policy](/refund-policy) - [Cancellation policy](/cancellation-policy) - [Accessibility](/accessibility) - [Complaints](/complaints) Cookie settings© 2026 Fast Track Driving Lessons. All rights reserved. ## Cookies on this site We use essential cookies to make the site work. We would also like to set optional analytics cookies to see which guides help learners most. Nothing optional runs until you agree. See our [cookie policy](/cookie-policy). Accept allReject optionalManage cookies